Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to fbsave ("the Platform", "we", "us", "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "you", "your") and fbsave governing your access to and use of our online betting services, including sports wagering, live casino games, slot machines, and related gaming products.

By creating an account, accessing our website at https://fbsave.cam, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gaming policies. If you do not agree with any provision of these Terms, you must immediately cease using our services and close your account.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the personal betting account registered by a User on the fbsave platform.
• "Bet" or "Wager" means a stake placed on a gaming outcome, sporting event, or casino game result.
• "Bonus" means promotional credits, free spins, cashback, or other incentives offered by fbsave subject to specific wagering requirements.
• "Deposit" means funds transferred by a User into their fbsave Account via approved payment methods.
• "Indonesian Rupiah (IDR/Rp)" means the official currency of the Republic of Indonesia used for all transactions on the Platform.
• "KYC (Know Your Customer)" means the identity verification process requiring Users to submit government-issued identification documents.
• "Services" means all betting, gaming, and related offerings provided through the fbsave platform.
• "Withdrawal" means funds transferred from a User's fbsave Account to their registered bank account or e-wallet.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To register and use fbsave services, you must meet the following eligibility criteria:

• You must be at least 21 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia with a valid Indonesian identity card (KTP).
• You must not be located in any jurisdiction where online gambling is prohibited by law.
• You must be acting on your own behalf and not as an agent for any third party.
• You must not have previously been excluded or self-excluded from fbsave or any affiliated gambling platform.

3.2 Account Registration Process

To create an fbsave Account, you must:

1. Provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, mobile phone number, and email address.
2. Create a unique username and secure password. You are solely responsible for maintaining the confidentiality of your login credentials.
3. Complete the KYC verification process by submitting a clear photograph or scan of your Indonesian KTP (identity card). We may request additional documentation such as proof of address or bank statements.
4. Agree to receive communications from fbsave regarding account activity, promotions, and responsible gaming information.

3.3 Account Restrictions

Each User is permitted one (1) Account only. Multiple accounts registered by the same individual are strictly prohibited. fbsave reserves the right to:

• Close duplicate accounts without prior notice.
• Void bets placed from duplicate accounts.
• Withhold winnings and confiscate deposits from duplicate accounts.
• Restrict or permanently ban Users who attempt to circumvent our one-account-per-person policy.

4. Deposits, Withdrawals, and Financial Transactions

4.1 Approved Payment Methods

fbsave accepts deposits and processes withdrawals through the following Indonesian payment channels:

• Bank Transfers: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

All transactions must be conducted in Indonesian Rupiah (IDR). The payment account used must be registered in your legal name and match the name on your fbsave Account.

4.2 Deposit Terms

• Minimum deposit: Rp 50.000 per transaction.
• Maximum deposit limits vary by payment method and VIP tier. Contact customer support for specific limits applicable to your account.
• Deposits are typically processed instantly. If a deposit does not appear in your Account within 15 minutes, contact customer support with transaction proof.
• fbsave does not charge deposit fees. However, your bank or e-wallet provider may impose their own transaction fees.
• Funds deposited are for betting purposes only. fbsave is not a financial institution and does not pay interest on account balances.

4.3 Withdrawal Terms

• Minimum withdrawal: Rp 100.000 per transaction.
• Maximum single withdrawal: Rp 50.000.000. Larger withdrawals may be split across multiple transactions at fbsave's discretion.
• Standard processing time: 5 minutes during business hours (9 AM - 9 PM WIB). Overnight withdrawals are processed by 10 AM WIB the following day.
• Withdrawals must be made to a bank account or e-wallet registered in your name. Third-party withdrawals are strictly prohibited for anti-money laundering compliance.
• Before your first withdrawal, you must complete KYC verification. Accounts with pending verification may experience withdrawal delays.
• fbsave reserves the right to request additional documentation or conduct enhanced due diligence for large or unusual withdrawal requests.

4.4 Anti-Money Laundering (AML) Policy

fbsave is committed to preventing money laundering and terrorist financing. As part of our AML compliance:

• You must wager deposited funds at least once before withdrawal. Simply depositing and withdrawing without placing bets is not permitted.
• Deposits made via one payment method should ideally be withdrawn via the same method. Switching withdrawal methods may trigger additional verification.
• We monitor account activity for suspicious patterns, including rapid deposit-withdrawal cycles, structured transactions, or betting behavior inconsistent with recreational gambling.
• Accounts flagged for potential money laundering will be suspended pending investigation. We cooperate fully with law enforcement and may report suspicious activity to relevant authorities.

5. Betting Rules and Conduct

5.1 General Betting Terms

• All bets are final once confirmed. You cannot cancel or modify a bet after placement except through the Cash Out feature (where available and subject to its own terms).
• fbsave reserves the right to refuse or limit bets without providing a reason. We may restrict maximum bet sizes or betting markets for individual accounts based on risk management policies.
• Bets placed on events with incorrect odds, obvious errors, or technical glitches are void and will be refunded at original stake value.
• In the event of a dispute regarding bet settlement, fbsave's decision is final. Disputes must be reported within 14 days of the event conclusion.

5.2 Sports Betting Specific Rules

For sports wagering (including football, basketball, badminton, and other sports):

• Bets are settled based on official results announced by the governing sports body (e.g., FIFA for football, BWF for badminton).
• If a match is postponed and rescheduled within 48 hours, all bets stand. If postponed beyond 48 hours, bets are void and stakes refunded.
• In the event of a match abandonment, bets on completed markets (e.g., First Half Result) stand, while bets on incomplete markets are void.
• Live betting odds fluctuate in real-time. Odds at the time of bet confirmation apply, not odds at the time of event outcome.

5.3 Casino and Slot Game Rules

• All casino games (slots, live dealer tables, video poker) use certified Random Number Generators (RNG) or live dealer outcomes.
• Game malfunction voids all affected bets and payouts. In such cases, stakes are refunded to the player's account.
• Maximum win limits apply per game session. Consult individual game rules for specific limits.
• For live dealer games, decisions made by the dealer are final. Video review is available in case of technical disputes.

5.4 Prohibited Betting Practices

The following practices are strictly prohibited and may result in account suspension and forfeiture of funds:

• Arbitrage Betting: Systematically exploiting odds discrepancies across platforms to guarantee profit.
• Syndicate Betting: Coordinating bets with multiple accounts or colluding with other players.
• Bonus Abuse: Creating multiple accounts to claim bonuses multiple times, or employing low-risk betting strategies solely to clear wagering requirements without genuine risk.
• Use of Automated Software: Bots, scrapers, or any automated tool to place bets, manipulate odds, or gain unfair advantage.
• Insider Information: Betting based on non-public information (e.g., team lineups before official announcement, fixed match knowledge).

6. Bonuses, Promotions, and Wagering Requirements

6.1 General Bonus Terms

fbsave offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. All bonuses are subject to the following terms:

• Bonuses are granted at fbsave's sole discretion and may be modified, suspended, or terminated at any time without prior notice.
• Unless otherwise stated, each bonus is available once per User, household, IP address, and payment method.
• Bonuses cannot be withdrawn until wagering requirements are met. Attempting to withdraw before completing wagering requirements forfeits the bonus and any winnings derived from it.
• fbsave reserves the right to withhold or confiscate bonuses if we suspect abuse, fraud, or violation of bonus terms.

6.2 Wagering Requirements

Most bonuses require you to wager the bonus amount a specified number of times before it converts to withdrawable cash. Key points:

• Wagering Requirement Example: A bonus with 30x wagering requirement on a Rp 1.000.000 bonus means you must place Rp 30.000.000 in total bets before withdrawing.
• Different game types contribute differently toward wagering requirements. Typically: Slots (100%), Live Casino (10-20%), Sports Betting (varies by odds).
• Bets placed at odds below 1.50 may not count toward wagering requirements for sports betting bonuses. Check specific promotion terms.
• Wagering requirements must be completed within the specified time frame (typically 30 days). Uncompleted requirements result in bonus forfeiture.
• Maximum bet limits apply when playing with bonus funds (commonly Rp 50.000 per bet). Exceeding maximum bet limits may void the bonus.

6.3 Bonus Abuse Policy

fbsave employs sophisticated fraud detection systems to identify bonus abuse. Indicators of abuse include:

• Registering multiple accounts from the same device or household.
• Using VPNs or proxies to circumvent geographical or account restrictions.
• Placing equal and opposite bets (e.g., betting on both Red and Black in roulette) to clear wagering requirements without risk.
• Collaborating with other players to manipulate game outcomes or bonus conditions.

Users found guilty of bonus abuse will have all bonuses and associated winnings confiscated, accounts permanently banned, and may be reported to industry databases to prevent future registration on affiliated platforms.

7. Responsible Gaming and Self-Exclusion

fbsave is committed to promoting responsible gaming and preventing gambling-related harm. We provide the following tools and resources:

7.1 Account Controls

• Deposit Limits: Set daily, weekly, or monthly deposit caps through your account settings. Limit reductions take effect immediately; increases require a 48-hour cooling-off period.
• Session Time Reminders: Receive pop-up notifications after specified playtime durations (e.g., every 60 minutes).
• Reality Checks: Regular prompts displaying current session time and net win/loss.
• Loss Limits: Set maximum loss thresholds per day, week, or month. Once reached, betting is disabled for the remainder of the period.

7.2 Self-Exclusion Options

If you feel your gambling is becoming problematic, you can request self-exclusion:

• 24-Hour Cool-Off: Temporary account freeze for 24 hours. After expiration, you can reactivate your account.
• Time-Out (1 week to 6 months): Extended account suspension. You cannot access your account or receive promotional communications during this period.
• Permanent Self-Exclusion: Irreversible account closure. Your personal information remains in our database to prevent future registration. Deposits are returned; pending bets are settled.

7.3 External Support Resources

For professional help with gambling addiction, we recommend contacting:

• Gamblers Anonymous Indonesia (if available in your region)
• Indonesian Mental Health Association (PDSKJI) for counseling referrals
• National gambling helplines (varies by country/region)

For more information, visit our dedicated Responsible Gaming page.

8. Privacy and Data Protection

fbsave collects, stores, and processes your personal data in accordance with our Privacy Policy. By using our services, you consent to such data handling. Key points:

• We collect personal information (name, address, date of birth, KTP details), transaction data, and betting activity.
• Your data is protected using SSL 256-bit encryption and stored on secure offshore servers.
• We do not sell your personal information to third parties for marketing purposes.
• Data may be shared with payment processors (banks, e-wallet providers), game providers, and regulatory authorities as required by law.
• You have the right to request access to your personal data, request corrections, or request account deletion (subject to legal retention requirements).

9. Intellectual Property Rights

All content on the fbsave platform, including but not limited to text, graphics, logos, images, software, and user interfaces, is the property of fbsave or our licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws.

You may not:

• Copy, reproduce, distribute, or publicly display any fbsave content without prior written permission.
• Reverse engineer, decompile, or disassemble any software used in the fbsave platform.
• Use the fbsave name, logo, or trademarks for any commercial purpose.
• Create derivative works based on fbsave's platform or content.

10. Limitation of Liability and Disclaimers

10.1 Service Availability

fbsave strives to maintain 99.8% platform uptime. However, we do not guarantee uninterrupted access to our services. The platform may be unavailable due to:

• Scheduled maintenance (notified in advance where possible).
• Technical failures, server outages, or internet connectivity issues beyond our control.
• Force majeure events (natural disasters, war, government actions, pandemics).
• DDoS attacks or other malicious cyber activities.

fbsave is not liable for losses, missed betting opportunities, or other damages arising from service unavailability.

10.2 Limitation of Liability

To the maximum extent permitted by law, fbsave and its directors, employees, and affiliates shall not be liable for:

• Any indirect, incidental, consequential, or punitive damages arising from your use of our services.
• Loss of profits, revenue, or data resulting from platform use or inability to access the platform.
• Damages caused by your failure to safeguard login credentials or comply with security recommendations.
• Third-party actions, including but not limited to bank delays, e-wallet technical issues, or payment gateway failures.

In no event shall fbsave's total liability exceed the amount deposited into your account in the three (3) months preceding the claim.

10.3 User Responsibility

You acknowledge and accept that:

• Gambling involves financial risk and you may lose money.
• You are solely responsible for understanding applicable laws in your jurisdiction and ensuring your participation is legal.
• You are responsible for maintaining the confidentiality of your account credentials. fbsave is not liable for unauthorized account access resulting from your negligence.
• You should only gamble with money you can afford to lose and should never chase losses.

11. Account Suspension and Termination

11.1 Termination by User

You may close your fbsave Account at any time by contacting customer support. Upon account closure:

• All pending bets will be settled.
• Your remaining account balance (minus any bonus funds) will be returned to your registered payment method.
• You will no longer receive promotional communications (unless legally required notifications).
• Your personal data will be retained as required by AML regulations and licensing obligations (typically 5-7 years).

11.2 Termination by fbsave

fbsave reserves the right to suspend or permanently close your Account without prior notice if:

• You breach any provision of these Terms.
• We suspect fraudulent activity, money laundering, or collusion.
• You provide false or misleading information during registration or KYC verification.
• You engage in abusive behavior toward fbsave staff or other players.
• You fail identity verification or refuse to provide requested documentation.
• Your account remains dormant (no login or betting activity) for 12 consecutive months.

In the event of termination for breach, fbsave may confiscate your account balance, void pending bets, and ban you from future registration.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the jurisdiction in which fbsave holds its gaming license (offshore licensing jurisdiction). However, where applicable, Indonesian consumer protection laws may apply to Indonesian residents.

12.2 Dispute Resolution Process

In the event of a dispute between you and fbsave:

1. Contact Customer Support: First attempt to resolve the issue through our 24/7 customer support via live chat, email ([email protected]), or WhatsApp.
2. Formal Complaint: If unresolved, submit a formal written complaint detailing the issue, relevant evidence, and desired resolution. We will respond within 7 business days.
3. Escalation: If still unresolved, the matter may be escalated to our licensing authority's dispute resolution service (contact details available upon request).
4. Arbitration: If all internal resolution channels fail, disputes shall be resolved through binding arbitration under the rules of the licensing jurisdiction, conducted in English.

12.3 Class Action Waiver

You agree to resolve disputes with fbsave on an individual basis. You waive any right to participate in class-action lawsuits or class-wide arbitration against fbsave.

13. General Provisions

13.1 Amendments to Terms

fbsave reserves the right to modify these Terms at any time. Material changes will be communicated via email or prominent website notice at least 14 days before taking effect. Continued use of our services after changes constitutes acceptance.

13.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

13.3 Entire Agreement

These Terms, together with the Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and fbsave, superseding all prior agreements or understandings.

13.4 Language

These Terms are written in English. In the event of translation into other languages, the English version shall prevail in case of discrepancies.

13.5 Contact Information

For questions regarding these Terms, please contact:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Customer Support Hours (WIB): 24/7 for urgent issues; business hours 9 AM - 9 PM WIB for non-urgent inquiries